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The On-Demand Consumer - EPUB
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The On-Demand Consumer - EPUB

This Consumers Council of Canada research report reveals consumer views on the “on-demand consumer” and how the fast, convenient, and immediate access to goods and services using smartphones or computers have, if at all, changed their behaviour and expectations; impacted the way they ... More

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Public Interest Network Perspectives: Consumers and Fraud - PDF
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Public Interest Network Perspectives: Consumers and Fraud - PDF

Consumers Council of Canada uses online questionnaires directed to its Public Interest Network (PIN) to help identify experiences and attitudes of consumers, and to help inform priority-setting for the Council. This PIN questionnaire conducted in March 2021 concerned issues of fraud, both experie... More

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Public Interest Network Perspectives: COVID-19 and Consumers [EPUB]
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Public Interest Network Perspectives: COVID-19 and Consumers [EPUB]

The Public Interest Network (PIN) is a national network of thoughtful, knowledgeable Canadian consumers. It is run by the Consumers Council of Canada and is free for residents of Canada to join. The Council consults the PIN about important public and consumer policy issues being considered by gov... More

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Think Consumers - March 2024

Think Consumers - March 2024

Think Consumers e-periodical serves Canada's consumer protection and empowerment sector.The March 2024 issue includes articles about: Two Visions for Ontario Consumer Protection When is a Sale a Sale? Grocery Code Sabre-Rattling Who’s Searching Google? Compliance as a Bridge to Bette... More

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Think Consumers – January 2024 - EPUB

Think Consumers – January 2024 - EPUB

Canada's e-Periodical Serving the Consumer Protection and Empowerment Professional CommunityInside This Issue:What’s Next for Canada’s Competition Enforcement?Parliament has given Canada’s Competition Bureau more money and power to do its job. So what should be next? We ask some... More

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A Consumer Advocate for Ontario - EPUB

A Consumer Advocate for Ontario - EPUB

Consumers Council of Canada policy option statement concerning the creation of an Office of the Consumer Advocate to report to the Ontario Legislature.

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A Consumer Advocate for Ontario - PDF

A Consumer Advocate for Ontario - PDF

Consumers Council of Canada policy option statement concerning the creation of an Office of the Consumer Advocate to report to the Ontario Legislature.

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Fairness for Ontario Consumers - PDF

Fairness for Ontario Consumers - PDF

Submission by the Consumers Council of Canada to the Ontario Legislature Standing Committee on Justice Policy concerning Bill 142 “Better for Consumers, Better for Businesses Act, 2023”.

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Think Consumers - November 2023 - EPUB

Think Consumers - November 2023 - EPUB

Think Consumers is the e-periodical serving Canada's consumer protection and empowerment professional community. INSIDE THIS ISSUE: Reaching for the Grocery Basket – In a wide range of public statements, legislative initiatives and committee hearings, food prices have become public policy... More

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