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The On-Demand Consumer - EPUB
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The On-Demand Consumer - EPUB

This Consumers Council of Canada research report reveals consumer views on the “on-demand consumer” and how the fast, convenient, and immediate access to goods and services using smartphones or computers have, if at all, changed their behaviour and expectations; impacted the way they ... More

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Public Interest Network Perspectives: COVID-19 and Consumers [EPUB]
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Public Interest Network Perspectives: COVID-19 and Consumers [EPUB]

The Public Interest Network (PIN) is a national network of thoughtful, knowledgeable Canadian consumers. It is run by the Consumers Council of Canada and is free for residents of Canada to join. The Council consults the PIN about important public and consumer policy issues being considered by gov... More

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Public Interest Network Perspectives: Consumers and Fraud - PDF
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Public Interest Network Perspectives: Consumers and Fraud - PDF

Consumers Council of Canada uses online questionnaires directed to its Public Interest Network (PIN) to help identify experiences and attitudes of consumers, and to help inform priority-setting for the Council. This PIN questionnaire conducted in March 2021 concerned issues of fraud, both experie... More

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Updating Canada's Payments Act – A Consumer Perspective Spotlight [PDF]

Updating Canada's Payments Act – A Consumer Perspective Spotlight [PDF]

A summary of the Consumers Council of Canada's views concerning revisions to the Canadian Payments Act, as presented to Canada's Ministry of Finance. PDF version, suitable for tablets and computers. PDFAvailable to Consumers Council of Canada members at no additional charge in the member's librar... More

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US$ 181.59 Select
Unit Pricing: Time for a National Approach [EPUB]

Unit Pricing: Time for a National Approach [EPUB]

The widespread introduction of unit pricing labelling practices in most advanced globalized economies took place over 40 years ago, yet the majority of Canadian consumers still do not have access to reliable unit pricing information to assist them in making informed decisions. Quebec is the only ... More

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Towards a National Housing Strategy [EPUB]

Towards a National Housing Strategy [EPUB]

The Consumers Council of Canada's response to the Fall 2016 federal government consultation concerning a National Housing Strategy for Canada.Available to Consumers Council of Canada members at no additional charge. Using the Web Player go to: My Account>My Content. Or just open an instal... More

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US$ 5.44 Select
Time For A Real Federal Consumer Advocate [PDF]

Time For A Real Federal Consumer Advocate [PDF]

This report by the Consumers Council of Canada highlights the reasons and benefits for expanding the role of the Government of Canada’s proposed Canadian Consumer Advocate beyond receiving complaints. It argues the government needs to address the present patchwork and isolated responses to ... More

Digital content E-Book
From free Select
Time For A Real Federal Consumer Advocate [EPUB]

Time For A Real Federal Consumer Advocate [EPUB]

This report by the Consumers Council of Canada highlights the reasons and benefits for expanding the role of the Government of Canada’s proposed Canadian Consumer Advocate beyond receiving complaints. It argues the government needs to address the present patchwork and isolated responses to ... More

Digital content E-Book
From free Select
Think Consumers - September 2023

Think Consumers - September 2023

Think Consumers e-periodical serves the consumer protection and empowerment professional community in Canada.The September 2023 issue includes: Back of the Napkin – Canada’s new Minister of Citizens’ Services starts without a mandate letter, but with a growing list of possible ... More

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US$ 36.32 Select
Think Consumers - October 2022

Think Consumers - October 2022

Inside this issue of Think Consumers, the e-periodical for consumer protection and empowerment professionals: Who acts when the 'predatory' lenders circle? Credit card surcharges on consumers Hung up on window blinds Buy now, pay later attracting regulation CBC Marketplace Anniversary Fin... More

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US$ 36.32 Select
Think Consumers - October 2021

Think Consumers - October 2021

Inside this Issue of Think Consumers: Buy Now, Pay Later – An expensive payments option gains momentum What consumer protection issues might proceed in a minority government Regulators catch some merger mania Amazon facing safety and pricing probes CSA investor education report shows... More

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US$ 36.32 Select
Think Consumers - October 2020 - EPUB

Think Consumers - October 2020 - EPUB

A periodical issued six times a year to serve Canada's consumer protection and empowerment professional community. Think Consumers is available by single copy or subscription. New subscribers receive one free month of access before billing starts.Inside this issue: Protecting Consumers in... More

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US$ 36.32 Select