Standards

Federal Mandate Letters and the Canadian Consumer - EPUB

Consumers Council of Canada has attempted to piece together Canada’s consumer protection and empowerment priorities through a detailed review of Prime Minister Justin Trudeau’s December 2021 mandate letters to federal cabinet ministers.

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Federal Mandate Letters and the Canadian Consumer - PDF

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Consumers Council of Canada Submission to HSO/CSA Consultation on National Long-Term Care Facilities - PDF

Consumers Council of Canada’s submission to the HSO/CSA Consultation on National Long- Term Care Facilities, which was undertaken as a result of the impact of COVID-19 on the residents of Canada’s long-term care facilities.

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Consumers Council of Canada Submission to HSO/CSA Consultation on National Long-Term Care Facilities - EPUB

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Making Consumer and Public Interests a Priority in Standards - EPUB

Consumers Council of Canada provides recommendations for the design and development of a National Standards Strategy that gives priority to consumer and public interests. Unlike many countries where national standards bodies are private corporations, Canadian citizens pay directly for their stand... Aider

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Making Consumer and Public Interests a Priority in Standards - PDF

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Les attitudes des consommateurs et leur rôle dans l’atténuation des impacts associés aux produits contrefaits ou piratés ou aux services pirates - PDF

Le Conseil des consommateurs du Canada a mene un sondage national aupres des consommateurs, a mis sur pied des groupes de discussion et a mis en place un comite consultatif multipartite ad hoc afin d’explorer les attitudes des consommateurs canadiens a l’egard des produits contrefaits... Aider

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Public Interest Network Perspectives: Consumers and Standardization - EPUB

Since the outbreak of the COVID-19 pandemic, Consumers Council of Canada has questioned its Public Interest Network to gain insights into the experiences and attitudes of consumers. This report summarizes results of its eighth PIN participant survey during the pandemic, conducted in late October ... Aider

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Public Interest Network Perspectives: Consumers and Standardization - PDF

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Submission to Ontario's Review of the Consumer Protection Act, 2020 - EPUB

A submission by the Consumers Council of Canada to the Ontario Ministry of Government and Consumer Services addressing opportunities to reform the Consumer Protection Act of Ontario and better empower and protect consumers resident in Ontario. It proposes improvements to the conduct of consu... Aider

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