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Improving Online Agreements: "It's Not Rocket Science!" [EPUB]

Improving Online Agreements: "It's Not Rocket Science!" [EPUB]

Studies show that Canadians are concerned about online privacy and e-commerce risk. Canadians seldom read, often for good reason, the online agreements necessary to understand and manage these risks. This report presents practical guidelines for the display of findable, usable and relevant online...More

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Residential Intensification: Density and Its Discontents [EPUB]

Residential Intensification: Density and Its Discontents [EPUB]

Residential intensification has been a planning objective in Ontario for decades, but has recently followed a path quite different than in the past. The type of building that provides a home to many people can now be as tall as an office tower. New, multiple residential buildings, in Ontario and ...More

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Towards a National Housing Strategy [EPUB]

Towards a National Housing Strategy [EPUB]

The Consumers Council of Canada's response to the Fall 2016 federal government consultation concerning a National Housing Strategy for Canada.Available to Consumers Council of Canada members at no additional charge. Using the Web Player go to: My Account>My Content. Or just open an instal...More

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Nanotechnology and Its Impact on Consumers [PDF]

Nanotechnology and Its Impact on Consumers [PDF]

Nanotechnology, one of the key emerging technologies of this century, can provide benefits that will only be realized if consumers are confident that any potential adverse effects of nanotechnologies are identified, studied and managed. This report is offered free of charge, but your voluntary pa...More

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Renovation Rip-Offs: Problems and Solutions [PDF]

Renovation Rip-Offs: Problems and Solutions [PDF]

This report on the home renovation marketplace focuses on key causes of complaints, perceived problems and a variety of frameworks considered and existing to address consumer concerns. It attempts to go beyond the tips and checklists for hiring renovators and to assess the state of a seemingly tr...More

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Tax-Free Savings Accounts: Early Consumer Experiences [PDF]

Tax-Free Savings Accounts: Early Consumer Experiences [PDF]

Since January 2009, Canadians have been able to use a Tax-Free Savings Account (TFSA) as part of their personal financial planning. Introduced in the February 2008 Federal Budget, the new TFSA could radically alter the way Canadians save for the future and manage their investments. Over the balan...More

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Do Smartphones Make for Smarter Consumers? [EPUB]

Do Smartphones Make for Smarter Consumers? [EPUB]

Research examining the emerging trend of large retailers in providing product and purchase information through smartphone applications. It identifies information that consumers use at point of purchase of products and the extent to which these applications meet their needs.This report is offered ...More

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Cyber Threats on Mobile Devices [PDF]

Cyber Threats on Mobile Devices [PDF]

This research focused on identifying current and emerging risks and trends of cyber threats on mobile devices to the Canadian consumer; determining the nature and awareness and understanding of these risks and how, if at all, such risks can be mitigated; and recommending actions to be taken by co...More

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