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Cyber Threats on Mobile Devices [PDF]

Cyber Threats on Mobile Devices [PDF]

This research focused on identifying current and emerging risks and trends of cyber threats on mobile devices to the Canadian consumer; determining the nature and awareness and understanding of these risks and how, if at all, such risks can be mitigated; and recommending actions to be taken by co... More

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Do Smartphones Make for Smarter Consumers? [EPUB]

Do Smartphones Make for Smarter Consumers? [EPUB]

Research examining the emerging trend of large retailers in providing product and purchase information through smartphone applications. It identifies information that consumers use at point of purchase of products and the extent to which these applications meet their needs.This report is offered ... More

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Dynamic Pricing - Can Consumers Achieve the Benefits They Expect? [EPUB]

Dynamic Pricing - Can Consumers Achieve the Benefits They Expect? [EPUB]

This research report outlines the possible harms to consumers from potentially exploitative pricing practices as retail business moves to more extensive use of dynamic pricing, what consumers can do to protect themselves, how aware they are of the risks, and what business and government can do to... More

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Energy Supply Issues – Weathering a Perfect Storm - EPUB

Energy Supply Issues – Weathering a Perfect Storm - EPUB

Multiple threats to energy supply are emerging simultaneously. A transformation to a ‘green’ electricity grid amid rising energy demand, severe weather incidents and cyber security threats amounts to a perfect storm that place retail energy supply in peril. This Consumers Council of C... More

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Energy Supply Issues – Weathering a Perfect Storm - PDF

Energy Supply Issues – Weathering a Perfect Storm - PDF

Multiple threats to energy supply are emerging simultaneously. A transformation to a ‘green’ electricity grid amid rising energy demand, severe weather incidents and cyber security threats amounts to a perfect storm that place retail energy supply in peril. This Consumers Council of C... More

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Environmental Credits & Net Zero - EPUB

Environmental Credits & Net Zero - EPUB

Consumers Council of Canada wishes to improve the understanding of its members and the interested public about how environmental credits may contribute to ‘net-zero’ emissions, for the benefit of consumers and the environment. This member-volunteer-produced paper consolidates informat... More

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Environmental Credits & Net Zero - PDF

Environmental Credits & Net Zero - PDF

Consumers Council of Canada wishes to improve the understanding of its members and the interested public about how environmental credits may contribute to ‘net-zero’ emissions, for the benefit of consumers and the environment. This member-volunteer-produced paper consolidates informat... More

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Fairness for Ontario Consumers - PDF

Fairness for Ontario Consumers - PDF

Submission by the Consumers Council of Canada to the Ontario Legislature Standing Committee on Justice Policy concerning Bill 142 “Better for Consumers, Better for Businesses Act, 2023”.

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Federal Mandate Letters and the Canadian Consumer - EPUB

Federal Mandate Letters and the Canadian Consumer - EPUB

Consumers Council of Canada has attempted to piece together Canada’s consumer protection and empowerment priorities through a detailed review of Prime Minister Justin Trudeau’s December 2021 mandate letters to federal cabinet ministers.

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