Consumers Council of Canada uses online questionnaires directed to its Public Interest Network (PIN) to help identify experiences and attitudes of consumers, and to help inform priority-setting for the Council. This PIN questionnaire conducted in March 2021 concerned issues of fraud, both experiences and prevention. Participants shared their own experiences on fraud attempts, as well as views on where fraud is believed to originate, and how to best reduce its eects on Canadian consumers. The PIN is a national network of thoughtful, knowledgeable Canadian consumers organized by the Consumers Council of Canada. Joining the PIN is free for residents of Canada.
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Public Interest Network Perspectives: Consumers and Fraud - EPUB