Trade Practices - Sort: A-Z

Consumer Experiences in Online Payday Loans [EPUB]

Consumer Experiences in Online Payday Loans [EPUB]

To improve knowledge of consumers' experiences when they look for payday loans online, the Consumers Council of Canada conducted an examination of the online payday loan services available to typical Canadian consumers. This report is offered free of charge, but your voluntary payment will help s... More

Digital content E-Book
From free Select
Consumer Experiences with Rent-to-Own [EPUB]

Consumer Experiences with Rent-to-Own [EPUB]

The Consumers Council of Canada has conducted an examination of the rent-to-own offerings available to typical consumers. The research provides a perspective on two questions: 1) What information do rent-to-own providers deliver to potential customers prior to completing a rent-to-own transaction... More

Digital content E-Book
From free Select
Consumers and Product Insurance Purchase Decisions [EPUB]

Consumers and Product Insurance Purchase Decisions [EPUB]

This report examines consumer experiences, attitudes and common misunderstandings with extended coverage programs such as “product protection plans” or “extended service plans”. This report is offered free of charge, but your voluntary payment will help support the researc... More

Digital content E-Book
From free Select
Consumers' Experience with Higher Cost Credit [EPUB]

Consumers' Experience with Higher Cost Credit [EPUB]

This report examines high-cost credit offerings, such as installment loans, to improve the knowledge of the Canadian consumer's experience when they attempt to secure credit through storefronts and online.This report is offered free of charge, but your voluntary payment will help s... More

Digital content E-Book
From free Select
Dynamic Pricing - Can Consumers Achieve the Benefits They Expect? [EPUB]

Dynamic Pricing - Can Consumers Achieve the Benefits They Expect? [EPUB]

This research report outlines the possible harms to consumers from potentially exploitative pricing practices as retail business moves to more extensive use of dynamic pricing, what consumers can do to protect themselves, how aware they are of the risks, and what business and government can do to... More

Digital content E-Book
From free Select
Fairness for Ontario Consumers - PDF

Fairness for Ontario Consumers - PDF

Submission by the Consumers Council of Canada to the Ontario Legislature Standing Committee on Justice Policy concerning Bill 142 “Better for Consumers, Better for Businesses Act, 2023”.

Digital content E-Book
From free Select
Home Energy Labels in Canada: How Well Do They Serve Consumers? [EPUB]

Home Energy Labels in Canada: How Well Do They Serve Consumers? [EPUB]

This report examines how consumers understand home energy labels and whether they want further information that is not currently available on these labels, in order to make informed home purchasing, renovating and upgrading decisions. The objective of the research behind this report was to identi... More

Digital content E-Book
From free Select