Submission to Ontario's Review of the Consumer Protection Act, 2020 - PDF

A submission by the Consumers Council of Canada to the Ontario Ministry of Government and Consumer Services addressing opportunities to reform the Consumer Protection Act of Ontario and better empower and protect consumers resident in Ontario. It proposes improvements to the conduct of consumer protection oversight, enforcement and representation across all consumer protection responsibilities of and created by the Ontario government.

Personal advocacy version available to Consumers Council of Canada members at no charge, for those who have registered to use the FluxPlayer installed or web player app.

Payment by non-members helps the Council recover the costs of its research and representation.