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In Touch with e-Consumer Protection?

In Touch with e-Consumer Protection?

The Consumers Council of Canada's conference concerning e-consumer protection themes, documented in this report, created a timely opportunity for thought leaders in the private, public and not-for-profit sectors to discuss existing and emerging trends and consumer rights and responsibilities in e...

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Residential Intensification: The Impact on Consumers

Residential Intensification: The Impact on Consumers

Consumers Council of Canada invited 12 individuals representing the housing industry, skilled experts, and consumers, to join a panel to examine the impact of residential intensification. Panel members looked at where we have been and the shape of things to come. Following a consensus process, th...

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Improving Online Agreements: "It's Not Rocket Science!"

Improving Online Agreements: "It's Not Rocket Science!"

Studies show that Canadians are concerned about online privacy and e-commerce risk. Canadians seldom read, often for good reason, the online agreements necessary to understand and manage these risks. This report presents practical guidelines for the display of findable, usable and relevant online...

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Residential Intensification: Density and Its Discontents

Residential Intensification: Density and Its Discontents

Residential intensification has been a planning objective in Ontario for decades, but has recently followed a path quite different than in the past. The type of building that provides a home to many people can now be as tall as an office tower. New, multiple residential buildings, in Ontario and ...

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Towards a National Housing Strategy

Towards a National Housing Strategy

The Consumers Council of Canada's response to the Fall 2016 federal government consultation concerning a National Housing Strategy for Canada.

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Nanotechnology and Its Impact on Consumers

Nanotechnology and Its Impact on Consumers

Nanotechnology, one of the key emerging technologies of this century, can provide benefits that will only be realized if consumers are confident that any potential adverse effects of nanotechnologies are identified, studied and managed. This report is offered free of charge, but your voluntary pa...

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Canadian Consumers' Online Reputations - Awareness, Misuse and Repair

Canadian Consumers' Online Reputations - Awareness, Misuse and Repair

A research project on the phenomenon of consumers' online identities being misused by others resulting in potential damage to a consumer's reputation, with a focus on the services of reputation repair offered by various organizations and businesses. This research conducted a practical and useful ...

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Renovation Rip-Offs: Problems and Solutions

Renovation Rip-Offs: Problems and Solutions

This report on the home renovation marketplace focuses on key causes of complaints, perceived problems and a variety of frameworks considered and existing to address consumer concerns. It attempts to go beyond the tips and checklists for hiring renovators and to assess the state of a seemingly tr...

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Tax-Free Savings Accounts: Early Consumer Experiences

Tax-Free Savings Accounts: Early Consumer Experiences

Since January 2009, Canadians have been able to use a Tax-Free Savings Account (TFSA) as part of their personal financial planning. Introduced in the February 2008 Federal Budget, the new TFSA could radically alter the way Canadians save for the future and manage their investments. Over the balan...

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Do Smartphones Make for Smarter Consumers?

Do Smartphones Make for Smarter Consumers?

Research examining the emerging trend of large retailers in providing product and purchase information through smartphone applications. It identifies information that consumers use at point of purchase of products and the extent to which these applications meet their needs.This report is offered ...

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