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Consumer Experiences in Online Payday Loans [EPUB]

Consumer Experiences in Online Payday Loans [EPUB]

To improve knowledge of consumers' experiences when they look for payday loans online, the Consumers Council of Canada conducted an examination of the online payday loan services available to typical Canadian consumers. This report is offered free of charge, but your voluntary payment will help s... More

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Cyber Threats on Mobile Devices [PDF]

Cyber Threats on Mobile Devices [PDF]

This research focused on identifying current and emerging risks and trends of cyber threats on mobile devices to the Canadian consumer; determining the nature and awareness and understanding of these risks and how, if at all, such risks can be mitigated; and recommending actions to be taken by co... More

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Do Smartphones Make for Smarter Consumers? [EPUB]

Do Smartphones Make for Smarter Consumers? [EPUB]

Research examining the emerging trend of large retailers in providing product and purchase information through smartphone applications. It identifies information that consumers use at point of purchase of products and the extent to which these applications meet their needs.This report is offered ... More

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Dynamic Pricing - Can Consumers Achieve the Benefits They Expect? [EPUB]

Dynamic Pricing - Can Consumers Achieve the Benefits They Expect? [EPUB]

This research report outlines the possible harms to consumers from potentially exploitative pricing practices as retail business moves to more extensive use of dynamic pricing, what consumers can do to protect themselves, how aware they are of the risks, and what business and government can do to... More

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Energy Supply Issues – Weathering a Perfect Storm - EPUB

Energy Supply Issues – Weathering a Perfect Storm - EPUB

Multiple threats to energy supply are emerging simultaneously. A transformation to a ‘green’ electricity grid amid rising energy demand, severe weather incidents and cyber security threats amounts to a perfect storm that place retail energy supply in peril. This Consumers Council of C... More

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Energy Supply Issues – Weathering a Perfect Storm - PDF

Energy Supply Issues – Weathering a Perfect Storm - PDF

Multiple threats to energy supply are emerging simultaneously. A transformation to a ‘green’ electricity grid amid rising energy demand, severe weather incidents and cyber security threats amounts to a perfect storm that place retail energy supply in peril. This Consumers Council of C... More

Digital content E-Book
From free Select
Federal Mandate Letters and the Canadian Consumer - EPUB

Federal Mandate Letters and the Canadian Consumer - EPUB

Consumers Council of Canada has attempted to piece together Canada’s consumer protection and empowerment priorities through a detailed review of Prime Minister Justin Trudeau’s December 2021 mandate letters to federal cabinet ministers.

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Federal Mandate Letters and the Canadian Consumer - PDF

Federal Mandate Letters and the Canadian Consumer - PDF

Consumers Council of Canada has attempted to piece together Canada’s consumer protection and empowerment priorities through a detailed review of Prime Minister Justin Trudeau’s December 2021 mandate letters to federal cabinet ministers.

Digital content E-Book
US$ 55.14 Select
Improving Online Agreements: "It's Not Rocket Science!" [EPUB]

Improving Online Agreements: "It's Not Rocket Science!" [EPUB]

Studies show that Canadians are concerned about online privacy and e-commerce risk. Canadians seldom read, often for good reason, the online agreements necessary to understand and manage these risks. This report presents practical guidelines for the display of findable, usable and relevant online... More

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In Touch with e-Consumer Protection? [EPUB]

In Touch with e-Consumer Protection? [EPUB]

The Consumers Council of Canada's conference concerning e-consumer protection themes, documented in this report, created a timely opportunity for thought leaders in the private, public and not-for-profit sectors to discuss existing and emerging trends and consumer rights and responsibilities in e... More

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