Research on Consumer Protection, Civil Enforcement and Consumer Advocacy [PDF]
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This study identified consumers of goods and services who are vulnerable and require assistance to examine the type and extent of the assistance they require. It identified the help provided to vulnerable consumers and examined the best methods and programs to deliver the required assistance to them in the future.
This report is offered free of charge, but your voluntary payment will help support the research and advocacy of Consumers Council of Canada.
Available to Consumers Council of Canada members at no additional charge. Using the Web Player go to: My Account>My Content. Or just open an installed FluxPlayer app.
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