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Public Interest Network Perspectives: COVID-19 and Consumers [EPUB]

Public Interest Network Perspectives: COVID-19 and Consumers [EPUB]

The Public Interest Network (PIN) is a national network of thoughtful, knowledgeable Canadian consumers. It is run by the Consumers Council of Canada and is free for residents of Canada to join. The Council consults the PIN about important public and consumer policy issues being considered by gov...

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Improving Online Agreements: "It's Not Rocket Science!" [EPUB]

Improving Online Agreements: "It's Not Rocket Science!" [EPUB]

Studies show that Canadians are concerned about online privacy and e-commerce risk. Canadians seldom read, often for good reason, the online agreements necessary to understand and manage these risks. This report presents practical guidelines for the display of findable, usable and relevant online...

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Consumers' Experience with Higher Cost Credit [EPUB]

Consumers' Experience with Higher Cost Credit [EPUB]

This report examines high-cost credit offerings, such as installment loans, to improve the knowledge of the Canadian consumer's experience when they attempt to secure credit through storefronts and online.This report is offered free of charge, but your voluntary payment will help s...

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Mandatory Energy Rating and Disclosure for Existing Houses [EPUB]

Mandatory Energy Rating and Disclosure for Existing Houses [EPUB]

This report examines options for mandatory disclosure of home energy ratings for existing houses across Canada and its potential impact on consumers’ decisions.This report is offered free of charge, but your voluntary payment will help support the research and advocacy of Consumers Cou...

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Home Energy Labels in Canada: How Well Do They Serve Consumers? [EPUB]

Home Energy Labels in Canada: How Well Do They Serve Consumers? [EPUB]

This report examines how consumers understand home energy labels and whether they want further information that is not currently available on these labels, in order to make informed home purchasing, renovating and upgrading decisions. The objective of the research behind this report was to identi...

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