Consumers Council of Canada Content Store

Back to Home Page

Shows all products

Towards a National Housing Strategy [EPUB]

The Consumers Council of Canada's response to the Fall 2016 federal government consultation concerning a National Housing Strategy for Canada.Available to Consumers Council of Canada members at no additional charge. Using the Web Player go to: My Account>My Content. Or just open an instal... More

Digital content E-Book

US$ 5.44 Select

Enhancing the Credibility of Social Responsibility Claims Among Canadian Consumers [PDF]

Consumers consistently tell researchers that they are concerned about the impact of the products they purchase, and that they prefer to make purchases from organizations that take social and environmental responsibilities seriously. In Canada, a majority of members of the public are reportedly pa... More

Digital content E-Book

free Select

Consumer Groups' Capacity to Assess Consumer Impacts of Policy Proposals [PDF]

A directive of the federal cabinet on streamlining regulations has given rise to a new Regulatory Impact Analysis Statement (RIAS) intended to incorporate, among other things, an assessment of the impact of proposed policies and regulations on consumers. Office of Consumer Affairs, Industry Canad... More

Digital content E-Book

free Select

Research on Consumer Protection, Civil Enforcement and Consumer Advocacy [PDF]

This study identified consumers of goods and services who are vulnerable and require assistance to examine the type and extent of the assistance they require. It identified the help provided to vulnerable consumers and examined the best methods and programs to deliver the required assistance to t... More

Digital content E-Book

free Select

Nanotechnology and Its Impact on Consumers [PDF]

Nanotechnology, one of the key emerging technologies of this century, can provide benefits that will only be realized if consumers are confident that any potential adverse effects of nanotechnologies are identified, studied and managed. This report is offered free of charge, but your voluntary pa... More

Digital content E-Book

free Select

Canadian Consumers' Online Reputations - Awareness, Misuse and Repair [PDF]

A research project on the phenomenon of consumers' online identities being misused by others resulting in potential damage to a consumer's reputation, with a focus on the services of reputation repair offered by various organizations and businesses. This research conducted a practical and useful ... More

Digital content E-Book

From free Select

Renovation Rip-Offs: Problems and Solutions [PDF]

This report on the home renovation marketplace focuses on key causes of complaints, perceived problems and a variety of frameworks considered and existing to address consumer concerns. It attempts to go beyond the tips and checklists for hiring renovators and to assess the state of a seemingly tr... More

Digital content E-Book

free Select

Sustainable Household Consumption: Key Considerations for a Canadian Strategy [PDF]

This report presents key considerations and elements of a household consumption strategy for Canada, within the context of the federal government's current efforts to develop a Sustainable Consumption and Production Framework. Embedding the household strategy within this broader SCP framework is ... More

Digital content E-Book

free Select

Tax-Free Savings Accounts: Early Consumer Experiences [PDF]

Since January 2009, Canadians have been able to use a Tax-Free Savings Account (TFSA) as part of their personal financial planning. Introduced in the February 2008 Federal Budget, the new TFSA could radically alter the way Canadians save for the future and manage their investments. Over the balan... More

Digital content E-Book

free Select

Do Smartphones Make for Smarter Consumers? [EPUB]

Research examining the emerging trend of large retailers in providing product and purchase information through smartphone applications. It identifies information that consumers use at point of purchase of products and the extent to which these applications meet their needs.This report is offered ... More

Digital content E-Book

From free Select

Cyber Threats on Mobile Devices [PDF]

This research focused on identifying current and emerging risks and trends of cyber threats on mobile devices to the Canadian consumer; determining the nature and awareness and understanding of these risks and how, if at all, such risks can be mitigated; and recommending actions to be taken by co... More

Digital content E-Book

From free Select

Will Consumers Benefit from Enhanced Product Labeling on Energy-Efficient Products? [PDF]

Few studies have examined how Energy Star and EnerGuide labels are used and how well these labels are understood by consumers. It its unknown if consumers want information beyond what is currently on these labels to aid in making informed choices on energy efficient products. Historically it is k... More

Digital content E-Book

From free Select

Stuck in the Middle: Consumers, Transaction Fees and Loyalty Programs [EPUB]

A force driving credit card transaction costs is increased rewards for loyalty programs. The funding for points/miles/cash rewards and other benefits is generally drawn from the fees paid on retail credit card transactions. This research provides a summary of publicly available information on dif... More

Digital content E-Book

From free Select

Consumer Experiences in Online Payday Loans [EPUB]

To improve knowledge of consumers' experiences when they look for payday loans online, the Consumers Council of Canada conducted an examination of the online payday loan services available to typical Canadian consumers. This report is offered free of charge, but your voluntary payment will help s... More

Digital content E-Book

From free Select

A 'Sustained Institutional Role' for Consumer Organizations in 'Internal Trade' Harmonization

Research by the Consumers Council of Canada found the Canadian public expects well-resourced consumer groups to be part of any stakeholder process attached to negotiations among the federal and provincial governments concerning internal trade. This report is offered free of charge, but your volun... More

Digital content E-Book

From free Select

Consumer Experiences with Rent-to-Own [EPUB]

The Consumers Council of Canada has conducted an examination of the rent-to-own offerings available to typical consumers. The research provides a perspective on two questions: 1) What information do rent-to-own providers deliver to potential customers prior to completing a rent-to-own transaction... More

Digital content E-Book

From free Select

All Products - Sort: Newest to Oldest