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Public Interest Network Perspectives: COVID-19 and Consumers [EPUB]

The Public Interest Network (PIN) is a national network of thoughtful, knowledgeable Canadian consumers. It is run by the Consumers Council of Canada and is free for residents of Canada to join. The Council consults the PIN about important public and consumer policy issues being considered by gov... More

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Consumers Council of Canada 2019-20 Annual Report of Activities [EPUB]

The Annual Report of Activities for the Consumers Council of Canada's 2019-20 fiscal year, April 1, 2019 to March 31, 2020.Available to Consumers Council of Canada members at no additional charge. Using the Web Player go to: My Account>My Content. Or just open an installed FluxPlayer... More

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Consumers Council of Canada Parliamentary Submission: Federal Budget 2021 [EPUB]

A submission to the Standing Committee on Finance of the Parliament of Canada by the Consumers Council of Canada in response to its pre-budget consultations concerning the 2021 federal budget.Available to Consumers Council of Canada members at no additional charge. Using the Web Player go to... More

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Public Interest Network Perspectives: COVID-19 and Consumers August 2020 [EPUB]

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Time For A Real Federal Consumer Advocate [PDF]

This report by the Consumers Council of Canada highlights the reasons and benefits for expanding the role of the Government of Canada’s proposed Canadian Consumer Advocate beyond receiving complaints. It argues the government needs to address the present patchwork and isolated responses to ... More

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Time For A Real Federal Consumer Advocate [EPUB]

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Think Consumers - October 2020 - EPUB

A periodical issued six times a year to serve Canada's consumer protection and empowerment professional community. Think Consumers is available by single copy or subscription. New subscribers receive one free month of access before billing starts.Inside this issue: Protecting Consumers in... More

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Submission to Ontario's Review of the Consumer Protection Act, 2020 - EPUB

A submission by the Consumers Council of Canada to the Ontario Ministry of Government and Consumer Services addressing opportunities to reform the Consumer Protection Act of Ontario and better empower and protect consumers resident in Ontario. It proposes improvements to the conduct of consu... More

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Submission to Ontario's Review of the Consumer Protection Act, 2020 - PDF

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Public Interest Network Perspectives - The Consumer Right to Redress - EPUB

Since the outbreak of the COVID-19 pandemic, Consumers Council of Canada has questioned its Public Interest Network to gain insights into the experiences and attitudes of consumers. This report summarizes results of its seventh PIN participant survey during the pandemic, conducted in late Au... More

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Think Consumers - December 2020 - EPUB

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Public Interest Network Perspectives: Consumers and Standardization - PDF

Since the outbreak of the COVID-19 pandemic, Consumers Council of Canada has questioned its Public Interest Network to gain insights into the experiences and attitudes of consumers. This report summarizes results of its eighth PIN participant survey during the pandemic, conducted in late October ... More

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Public Interest Network Perspectives: Consumers and Standardization - EPUB

Since the outbreak of the COVID-19 pandemic, Consumers Council of Canada has questioned its Public Interest Network to gain insights into the experiences and attitudes of consumers. This report summarizes results of its eighth PIN participant survey during the pandemic, conducted in late October ... More

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Think Consumers - February 2021 - EPUB

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Missed Opportunities - PDF

Comments by the Consumers Council of Canada on Health Canada’s document “Instrument Choice Framework for the Canada Consumer Product Safety Act.” The Council chalks the document up as a missed opportunity that fails to take advantage of quality, existing international guidance o... More

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Missed Opportunities - EPUB

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