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Report of the Consumer Group Panel on Food Information, Labelling and Advertising [EPUB]

The Consumer Group Panel on Food Information, Labelling and Advertising produced a landmark report concerning the consumer interest in food information. It represents the collaboration of six major Canadian consumer-focused organizations, including three Canadian multi-issue consumer groups and t... More

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Rent-to-own as a Housing Access and Affordability Solution in Ontario - PDF

A response to the Ontario government public consultation ended December 9, 2022 on the rent-to-own model as a tool in achieving access to affordable housing.

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Rent-to-own as a Housing Access and Affordability Solution in Ontario - EPUB

A response to the Ontario government public consultation ended December 9, 2022 on the rent-to-own model as a tool in achieving access to affordable housing.

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Renovation Rip-Offs: Problems and Solutions [PDF]

This report on the home renovation marketplace focuses on key causes of complaints, perceived problems and a variety of frameworks considered and existing to address consumer concerns. It attempts to go beyond the tips and checklists for hiring renovators and to assess the state of a seemingly tr... More

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Renforcer le marché au moyen d’un cadre de protection des consommateurs qui régit les avis clients en ligne - PDF

La présente étude met en évidence les préjudices que subissent les consommateurs suivant la parution d’avis trompeurs, fictifs ou inappropriés ou de déclarations frauduleuses. Elle propose aux consommateurs des mesures de précaution à ... More

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Public Interest Network Perspectives: The Consumer Right to Redress-2021-PDF

This report is based on the results of a Consumers Council of Canada Public Interest Network questionnaire asking for perspectives around consumers’ views about redress. A similar PIN questionnaire from the same time a year ago is used as comparison. The PIN is a national network of thought... More

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Public Interest Network Perspectives: The Consumer Right to Redress-2021-EPUB

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Public Interest Network Perspectives: The Consumer Right to Privacy - PDF

Consumers Council of Canada uses online questionnaires directed to its Public Interest Network (PIN) to help identify experiences and attitudes of consumers, and to help inform priority-setting for the Council. This report asks for perspectives around consumers’ views about privacy.A simila... More

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Public Interest Network Perspectives: The Consumer Right to Privacy - EPUB

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Public Interest Network Perspectives: COVID-19 and Consumers August 2020 [EPUB]

The Public Interest Network (PIN) is a national network of thoughtful, knowledgeable Canadian consumers. It is run by the Consumers Council of Canada and is free for residents of Canada to join. The Council consults the PIN about important public and consumer policy issues being considered by gov... More

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Public Interest Network Perspectives: COVID-19 and Consumers [EPUB]

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Public Interest Network Perspectives: Consumers’ Rights of Hearing and Redress, 2022 - PDF

Consumers Council of Canada uses online questionnaires directed to its Public Interest Network (PIN) to help identify experiences and attitudes of consumers, and to help inform priority-setting for the Council. This report summarizes the views shared by PIN participants in August 2022. Current vi... More

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Public Interest Network Perspectives: Consumers’ Rights of Hearing and Redress, 2022 - EPUB

Consumers Council of Canada uses online questionnaires directed to its Public Interest Network (PIN) to help identify experiences and attitudes of consumers, and to help inform priority-setting for the Council. This report summarizes the views shared by PIN participants in August 2022. Current vi... More

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Public Interest Network Perspectives: Consumers and Sustainability, Safety and Future Needs - PDF

Consumers Council of Canada uses online questionnaires directed to its Public Interest Network (PIN) to help identify experiences and attitudes of consumers, and to help inform priority-setting for the Council. In 2020, questionnaires focused primarily on issues related to COVID-19. This report, ... More

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Public Interest Network Perspectives: Consumers and Sustainability, Safety and Future Needs - EPUB

Consumers Council of Canada uses online questionnaires directed to its Public Interest Network (PIN) to help identify experiences and attitudes of consumers, and to help inform priority-setting for the Council. In 2020, questionnaires focused primarily on issues related to COVID-19. This report, ... More

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Public Interest Network Perspectives: Consumers and Standardization - PDF

Since the outbreak of the COVID-19 pandemic, Consumers Council of Canada has questioned its Public Interest Network to gain insights into the experiences and attitudes of consumers. This report summarizes results of its eighth PIN participant survey during the pandemic, conducted in late October ... More

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