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Environmental Credits & Net Zero - PDF

Environmental Credits & Net Zero - PDF

Consumers Council of Canada wishes to improve the understanding of its members and the interested public about how environmental credits may contribute to ‘net-zero’ emissions, for the benefit of consumers and the environment. This member-volunteer-produced paper consolidates informat... More

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Fairness for Ontario Consumers - PDF

Fairness for Ontario Consumers - PDF

Submission by the Consumers Council of Canada to the Ontario Legislature Standing Committee on Justice Policy concerning Bill 142 “Better for Consumers, Better for Businesses Act, 2023”.

Digital content E-Book
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Federal Mandate Letters and the Canadian Consumer - EPUB

Federal Mandate Letters and the Canadian Consumer - EPUB

Consumers Council of Canada has attempted to piece together Canada’s consumer protection and empowerment priorities through a detailed review of Prime Minister Justin Trudeau’s December 2021 mandate letters to federal cabinet ministers.

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C$ 75.00 Select
Federal Mandate Letters and the Canadian Consumer - PDF

Federal Mandate Letters and the Canadian Consumer - PDF

Consumers Council of Canada has attempted to piece together Canada’s consumer protection and empowerment priorities through a detailed review of Prime Minister Justin Trudeau’s December 2021 mandate letters to federal cabinet ministers.

Digital content E-Book
C$ 75.00 Select
Gasoline Standards, Measurement and Pricing in Canada - EPUB

Gasoline Standards, Measurement and Pricing in Canada - EPUB

Canadians rely on gasoline to fuel transportation, making it is an essential commodity, so the ever-changing price of gasoline gets a lot of consumer attention.Rapid changes in gasoline prices — particularly upward ones — and the dynamic fluctuation of prices lead many motorists to qu... More

Digital content E-Book
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Home Energy Labels in Canada: How Well Do They Serve Consumers? [EPUB]

Home Energy Labels in Canada: How Well Do They Serve Consumers? [EPUB]

This report examines how consumers understand home energy labels and whether they want further information that is not currently available on these labels, in order to make informed home purchasing, renovating and upgrading decisions. The objective of the research behind this report was to identi... More

Digital content E-Book
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Improving Online Agreements: "It's Not Rocket Science!" [EPUB]

Improving Online Agreements: "It's Not Rocket Science!" [EPUB]

Studies show that Canadians are concerned about online privacy and e-commerce risk. Canadians seldom read, often for good reason, the online agreements necessary to understand and manage these risks. This report presents practical guidelines for the display of findable, usable and relevant online... More

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C$ 7.50 Select
In Touch with e-Consumer Protection? [EPUB]

In Touch with e-Consumer Protection? [EPUB]

The Consumers Council of Canada's conference concerning e-consumer protection themes, documented in this report, created a timely opportunity for thought leaders in the private, public and not-for-profit sectors to discuss existing and emerging trends and consumer rights and responsibilities in e... More

Digital content E-Book
C$ 7.50 Select
Introduction to Payments Canada - EPUB

Introduction to Payments Canada - EPUB

A review of Payments Canada’s accountabilities to consumers and its readily available and transparent reporting of them. This report takes a view from the outside looking in using Payments Canada’s website.

Digital content E-Book
C$ 250.00 Select
Introduction to Payments Canada - PDF

Introduction to Payments Canada - PDF

A review of Payments Canada’s accountabilities to consumers and its readily available and transparent reporting of them. This report takes a view from the outside looking in using Payments Canada’s website.

Digital content E-Book
C$ 250.00 Select