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Consumers Council of Canada Annual Report of Activities for the period April 1, 2021 - March 31, 2022.
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The annual report of activities of the Consumers Council of Canada for its 2022-23 fiscal year.
Digital content E-Book![Consumers Council of Canada Parliamentary Submission: Federal Budget 2021 [EPUB]](/assets/image/L0dldEltYWdlL1Byb2R1Y3RQaWN0dXJlL01USXhPRGd3/240/i.webp)
A submission to the Standing Committee on Finance of the Parliament of Canada by the Consumers Council of Canada in response to its pre-budget consultations concerning the 2021 federal budget.Available to Consumers Council of Canada members at no additional charge. Using the Web Player go to... More
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Consumers Council of Canada’s submission to the HSO/CSA Consultation on National Long- Term Care Facilities, which was undertaken as a result of the impact of COVID-19 on the residents of Canada’s long-term care facilities.
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Consumers Council of Canada’s submission to the HSO/CSA Consultation on National Long- Term Care Facilities, which was undertaken as a result of the impact of COVID-19 on the residents of Canada’s long-term care facilities.
Digital content E-Book![Consumers' Experience with Higher Cost Credit [EPUB]](/assets/image/L0dldEltYWdlL1Byb2R1Y3RQaWN0dXJlL01URTNOVFl4/240/i.webp)
This report examines high-cost credit offerings, such as installment loans, to improve the knowledge of the Canadian consumer's experience when they attempt to secure credit through storefronts and online.This report is offered free of charge, but your voluntary payment will help s... More
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Response by the Consumers Council of Canada to the 2023 consultation on predatory lending conducted by Canada’s Department of Finance.
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Response by the Consumers Council of Canada to the 2023 consultation on predatory lending conducted by Canada’s Department of Finance.
Digital content E-Book![Cyber Threats on Mobile Devices [PDF]](/assets/image/L0dldEltYWdlL1Byb2R1Y3RQaWN0dXJlL01URTNOVGN5/240/i.webp)
This research focused on identifying current and emerging risks and trends of cyber threats on mobile devices to the Canadian consumer; determining the nature and awareness and understanding of these risks and how, if at all, such risks can be mitigated; and recommending actions to be taken by co... More
Digital content E-Book![Do Smartphones Make for Smarter Consumers? [EPUB]](/assets/image/L0dldEltYWdlL1Byb2R1Y3RQaWN0dXJlL01URTNOVGcx/240/i.webp)
Research examining the emerging trend of large retailers in providing product and purchase information through smartphone applications. It identifies information that consumers use at point of purchase of products and the extent to which these applications meet their needs.This report is offered ... More
Digital content E-Book![Dynamic Pricing - Can Consumers Achieve the Benefits They Expect? [EPUB]](/assets/image/L0dldEltYWdlL1Byb2R1Y3RQaWN0dXJlL01URTNOVFl6/240/i.webp)
This research report outlines the possible harms to consumers from potentially exploitative pricing practices as retail business moves to more extensive use of dynamic pricing, what consumers can do to protect themselves, how aware they are of the risks, and what business and government can do to... More
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Multiple threats to energy supply are emerging simultaneously. A transformation to a ‘green’ electricity grid amid rising energy demand, severe weather incidents and cyber security threats amounts to a perfect storm that place retail energy supply in peril. This Consumers Council of C... More
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Multiple threats to energy supply are emerging simultaneously. A transformation to a ‘green’ electricity grid amid rising energy demand, severe weather incidents and cyber security threats amounts to a perfect storm that place retail energy supply in peril. This Consumers Council of C... More
Digital content E-Book![Enhancing the Credibility of Social Responsibility Claims Among Canadian Consumers [PDF]](/assets/image/L0dldEltYWdlL1Byb2R1Y3RQaWN0dXJlL01URTNOVGt6/240/i.webp)
Consumers consistently tell researchers that they are concerned about the impact of the products they purchase, and that they prefer to make purchases from organizations that take social and environmental responsibilities seriously. In Canada, a majority of members of the public are reportedly pa... More
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Cette étude analyse les attitudes des consommateurs envers la relation qu’ils entretiennent avec les options de paiement et les programmes de fidélisation qui s’offrent à eux. La décision de poursuivre cette recherche découle des présentations... More
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Consumers Council of Canada wishes to improve the understanding of its members and the interested public about how environmental credits may contribute to ‘net-zero’ emissions, for the benefit of consumers and the environment. This member-volunteer-produced paper consolidates informat... More
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