Consumer Attitudes and Reducing the Impact of Counterfeit and Pirated Goods and Services [EPUB]
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Counterfeiting and piracy impacts middle class jobs, new innovations and consumer health and safety. Experts forecast that if current trends continue, the total value globally of 'counterfeit' goods by 2022 will reach at least $991 billion. This does not take into account the economic, social, environmental, and consumer costs which are borne by business, government and consumers. This research examined the quality and safety assumptions consumers have about consumer goods, what they expect the government's and industry's role to be, and what they think they need as tools to protect themselves in an environment that is difficult to police. This report is offered free of charge, but your voluntary payment will help support the research and advocacy of Consumers Council of Canada.
Available to Consumers Council of Canada members at no additional charge in the member's library.
Les attitudes des consommateurs et leur rôle dans l’atténuation des impacts associés aux produits contrefaits ou piratés ou aux services pirates - PDF
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