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Updating Canada's Payments Act – A Consumer Perspective Spotlight [PDF]

A summary of the Consumers Council of Canada's views concerning revisions to the Canadian Payments Act, as presented to Canada's Ministry of Finance. PDF version, suitable for tablets and computers. PDFAvailable to Consumers Council of Canada members at no additional charge in the member's librar... More

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Updating Canada's Payments Act – A Consumer Perspective Spotlight [EPUB]

A summary of the Consumers Council of Canada's views concerning revisions to the Canadian Payments Act, as presented to Canada's Ministry of Finance. ePUB version compatible with most eBook readers, smartphones, tablets and computers. EPUBAvailable to Consumers Council of Canada members at n... More

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The Use of the Criminal Code to Regulate Predatory High-Cost Installment Lending - PDF

This document contains the response by the Consumers Council of Canada to the request by the Department of Finance of Canada for comments in Fall 2022 on the issue of High-Cost Installment Lending and its control through the use of Section 347 of the Criminal Code of Canada.

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The Use of the Criminal Code to Regulate Predatory High-Cost Installment Lending - EPUB

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The Erosion of Investor Protection in Ontario - PDF

The Erosion of Investor Protection in Ontario describes a series of actions by the current Ontario government that have undermined investor rights and protections. It discusses developments the report’s author believes have stripped the Ontario Securities Commission of its longstanding posi... More

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The Erosion of Investor Protection in Ontario - EPUB

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Tax-Free Savings Accounts: Early Consumer Experiences [PDF]

Since January 2009, Canadians have been able to use a Tax-Free Savings Account (TFSA) as part of their personal financial planning. Introduced in the February 2008 Federal Budget, the new TFSA could radically alter the way Canadians save for the future and manage their investments. Over the balan... More

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Submission to Ontario Consultation on High-Cost Credit - PDF

The Ontario provincial government signalled its intent to add consumer protections for borrowers of higher-cost instalment loans – the loans oered to consumers who do not or cannot seek conventional bank-issued credit. It issued a questionnaire to seek public comment. To prepare a response,... More

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Submission to Ontario Consultation on High-Cost Credit - EPUB

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Stuck in the Middle: Consumers, Transaction Fees and Loyalty Programs [EPUB]

A force driving credit card transaction costs is increased rewards for loyalty programs. The funding for points/miles/cash rewards and other benefits is generally drawn from the fees paid on retail credit card transactions. This research provides a summary of publicly available information on dif... More

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Response to the Department of Justice, Criminal Interest Rate Regulations - PDF

The Department of Justice has made public that it will receive comments on its proposed regulations governing the implementation of a lower Criminal Code Interest Rate of 35% APR contained in Section 347 of the Criminal Code, as specified in the Budget Implementation Act, 2023, No. 1. This ... More

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Response to the Department of Justice, Criminal Interest Rate Regulations - EPUB

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Response To Department of Finance Consultation: "Strengthening Canada’s External Complaint Handling System" - PDF

Consumer’s Council of Canada’s response to the request by the federal Department of Finance to provide comments on its consultation paper entitled: Strengthening Canada’s External Complaint Handling System, issued in July 2021.

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Response To Department of Finance Consultation: "Strengthening Canada’s External Complaint Handling System" - EPUB

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Rent-to-own as a Housing Access and Affordability Solution in Ontario - PDF

A response to the Ontario government public consultation ended December 9, 2022 on the rent-to-own model as a tool in achieving access to affordable housing.

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Rent-to-own as a Housing Access and Affordability Solution in Ontario - EPUB

A response to the Ontario government public consultation ended December 9, 2022 on the rent-to-own model as a tool in achieving access to affordable housing.

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