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The On-Demand Consumer - PDF

This Consumers Council of Canada research report reveals consumer views on the “on-demand consumer” and how the fast, convenient, and immediate access to goods and services using smartphones or computers have, if at all, changed their behaviour and expectations; impacted the way they ...More

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The On-Demand Consumer - EPUB

This Consumers Council of Canada research report reveals consumer views on the “on-demand consumer” and how the fast, convenient, and immediate access to goods and services using smartphones or computers have, if at all, changed their behaviour and expectations; impacted the way they ...More

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Le consommateur de produits et de services à la demande - PDF

Ce rapport fait état des points de vue des consommateurs sur les « consommateurs de produits et de services à la demande » et montre comment, en cette ère de l’instantanéité, l’accès rapide et particulièrement utile aux bien...More

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Submission to Ontario's Review of the Consumer Protection Act, 2020 - EPUB

A submission by the Consumers Council of Canada to the Ontario Ministry of Government and Consumer Services addressing opportunities to reform the Consumer Protection Act of Ontario and better empower and protect consumers resident in Ontario. It proposes improvements to the conduct of consu...More

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