Inside this issue of Think Consumers: Piecing together a federal consumer protection policy International efforts to regulate ‘buy now, pay later’ Ontario audits spotlight lack of accountability Quebec repeals stuffed goods protection Ontario politicians propose one-stop shop f...More
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This report is based on the results of a Consumers Council of Canada Public Interest Network questionnaire asking for perspectives around consumers’ views about redress. A similar PIN questionnaire from the same time a year ago is used as comparison. The PIN is a national network of thought...More
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Consumers Council of Canada Annual Report of Activities for the period April 1, 2020 - March 31, 2021.
Digital content E-Book![Renovation Rip-Offs: Problems and Solutions [PDF]](/assets/image/L2Fzc2V0cy9pbWFnZS8xMTc1ODgvNDA5Ni9pLmpwZw==/240/i.jpg)
This report on the home renovation marketplace focuses on key causes of complaints, perceived problems and a variety of frameworks considered and existing to address consumer concerns. It attempts to go beyond the tips and checklists for hiring renovators and to assess the state of a seemingly tr...More
Digital content E-Book![Consumers' Experience with Higher Cost Credit [EPUB]](/assets/image/L2Fzc2V0cy9pbWFnZS8xMTc1NjEvNDA5Ni9pLmpwZw==/240/i.jpg)
This report examines high-cost credit offerings, such as installment loans, to improve the knowledge of the Canadian consumer's experience when they attempt to secure credit through storefronts and online.This report is offered free of charge, but your voluntary payment will help s...More
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