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Public Interest Network Perspectives: Consumers and Standardization - EPUB

Public Interest Network Perspectives: Consumers and Standardization - EPUB

Since the outbreak of the COVID-19 pandemic, Consumers Council of Canada has questioned its Public Interest Network to gain insights into the experiences and attitudes of consumers. This report summarizes results of its eighth PIN participant survey during the pandemic, conducted in late October ...

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Home Energy Labels in Canada: How Well Do They Serve Consumers? [EPUB]

Home Energy Labels in Canada: How Well Do They Serve Consumers? [EPUB]

This report examines how consumers understand home energy labels and whether they want further information that is not currently available on these labels, in order to make informed home purchasing, renovating and upgrading decisions. The objective of the research behind this report was to identi...

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Mandatory Energy Rating and Disclosure for Existing Houses [EPUB]

Mandatory Energy Rating and Disclosure for Existing Houses [EPUB]

This report examines options for mandatory disclosure of home energy ratings for existing houses across Canada and its potential impact on consumers’ decisions.This report is offered free of charge, but your voluntary payment will help support the research and advocacy of Consumers Cou...

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Time For A Real Federal Consumer Advocate [EPUB]

Time For A Real Federal Consumer Advocate [EPUB]

This report by the Consumers Council of Canada highlights the reasons and benefits for expanding the role of the Government of Canada’s proposed Canadian Consumer Advocate beyond receiving complaints. It argues the government needs to address the present patchwork and isolated responses to ...

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Renovation Rip-Offs: Problems and Solutions [PDF]

Renovation Rip-Offs: Problems and Solutions [PDF]

This report on the home renovation marketplace focuses on key causes of complaints, perceived problems and a variety of frameworks considered and existing to address consumer concerns. It attempts to go beyond the tips and checklists for hiring renovators and to assess the state of a seemingly tr...

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Consumers' Experience with Higher Cost Credit [EPUB]

Consumers' Experience with Higher Cost Credit [EPUB]

This report examines high-cost credit offerings, such as installment loans, to improve the knowledge of the Canadian consumer's experience when they attempt to secure credit through storefronts and online.This report is offered free of charge, but your voluntary payment will help s...

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